The Property Finance Co. Ltd is committed to protecting your privacy. This policy statement, together with any document referred to within, sets out the basis on which we will use the personal information you supply to us directly yourself or supplied to us by a third party. The Property Finance Co. Ltd is responsible for the processing of the personal information you supply and is registered with the Information Commissioner’s Office under the UK Data Protection Act 2018, registration number ZB943987.
We have structured our website so that you can visit without identifying yourself or revealing any personal information.
If you review or download information from the website, this information is tracked to enable us to provide you with tailored information and to give us insight into your use of our website. This action will not personally identify you.
Should you complete a contact or enquiry form on the website or through our connected portals, we collect and store the personal information supplied to us via secure servers to enable us to fulfil your request.
Any personal information you choose to disclose via the website or portals will be processed in accordance with this privacy notice.
To arrange a mortgage, loan or other finance service for you, we will need to collect a wide range of personal and financial information. Our UK-based team will only collect information relevant to the service we provide and will hold this information only for as long as necessary.
We may also collect credit or debit card details to make payments for The Property Finance Co. Ltd services and to pass to relevant parties such as lenders and surveyors. This information will not be retained after payment has been made.
We retain and process your personal information based on our ‘Terms of Business’ contract with you, our statutory and legal obligations, FCA regulatory requirements, and our legitimate business interests.
We collect information via website forms, telephone calls, emails, text messages, social media, postal correspondence, and face-to-face meetings. We may monitor and record telephone conversations for training, regulatory, and security purposes.
Information may be collected directly by The Property Finance Co. Ltd or from third parties you have authorised.
The Property Finance Co. Ltd will use personal data received to process your request for a mortgage, loan, or finance service. Uses include but are not limited to:
Information may be collected directly by The Property Finance Co. Ltd or from third parties you have authorised.
To arrange a mortgage, loan or other plan, we will need to share your personal data with relevant third parties such as mortgage lenders, product providers, surveyors, and solicitors.
As an Appointed Representative of Connect IFA Ltd, information will also be shared with Connect IFA Ltd for compliance oversight and application processing.
If your enquiry is referred to us by an introducer, we may share limited updates with them about the progress of your application.
We use third-party software systems including cloud-based storage within the UK. All suppliers comply with the Data Protection Act 2018 and GDPR.
We will seek your explicit consent before sending you market updates, newsletters, or product information that is not related to your specific application. You may update or withdraw your consent at any time.
This Privacy Notice may be updated from time to time to reflect legal, regulatory, or operational changes. Any changes will be published on our website.
If The Property Finance Co. Ltd is sold or transferred, your personal data relevant to the business will be transferred to the new owner and used in accordance with this privacy notice.
You have a right to request a copy of any personal information we hold about you. To request access or raise any questions, please contact:
The Property Finance Co. Ltd